pojoko's Privacy Policy

pojoko ("we", "our") is a trusted online casino and betting platform serving users in Bangladesh. This Privacy Policy ("Policy") describes how pojoko collects, uses, stores, and protects your personal information.

By visiting our website pojoko.cam or using our services, you are agreeing to the terms of this Privacy Policy. This Policy applies to our website, mobile platform, and all services provided through pojoko.

Before reading this Privacy Policy, please confirm that you are at least 21 years old. pojoko's services are open only to those aged 21 or above.

pojoko uses the information collected from you only for the following legitimate purposes:

We never sell your information to third parties for marketing purposes or use it for improper reasons.

SSL Encryption and Security

pojoko uses industry-standard security measures to keep your personal and financial information safe. Our platform secures all data transfers through SSL encryption technology. This means your information is fully encrypted while being transmitted over the internet, with no opportunity for third parties to read it.

Data Storage Policy

Your information is stored on secure servers and access is strictly controlled. Only authorised staff can access information for specific purposes. We retain data for the minimum period necessary. Even after an account is closed, some information may be kept for a defined period due to legal obligations.

Password Protection

Your account password is stored in hashed form. pojoko can never read your password directly. Therefore, none of our representatives will ever ask you for your password — if you receive any such request, notify our support team immediately.

pojoko may share your information with trusted partners in limited circumstances. However, this is always done under strict agreements and only for specific purposes:

• Payment processors: Minimum necessary information is provided to complete transactions through bKash, Nagad, Rocket, and Upay.
• Game providers: Information required to manage gaming sessions may be sent to game developers such as Pragmatic Play, JILI, PG Soft, and Spribe.
• Identity verification services: Collaboration with trusted verification agencies to follow KYC (Know Your Customer) procedures to prevent fraud.
• Legal authorities: Information may be provided in accordance with valid legal directives or court orders.
• Analytics services: Anonymous data analysis to improve platform performance and user experience.

Except in the cases mentioned above, pojoko does not disclose your personal information to any other third party. In particular, we do not sell your information to advertisers.

What Cookies Are and Why We Use Them

Cookies are small text files stored in your browser. pojoko uses cookies for the following reasons:

• To maintain your login session
• To remember your preferences and settings
• To ensure platform security
• To improve services by analysing user behaviour
• To ensure the functionality of responsible gaming tools

Cookie Controls

You can control or delete cookies from your browser settings. Please note that disabling cookies may mean some features of the pojoko platform do not work correctly and your user experience may be limited.

We do not use third-party advertising cookies and do not share your browsing information with external advertising networks.

Information of Those Under 21

pojoko's services are only for individuals aged 21 or above. We do not knowingly collect personal information from anyone under 21.

An age verification process is followed at the time of account registration. If we believe that information from a minor has been collected by mistake, we immediately suspend that account and delete the associated information.

If your child or a minor dependent has accidentally created an account on pojoko, please contact us immediately.

If a data security breach occurs that may put your personal information at risk, pojoko will take the following steps:

• Relevant users will be notified as quickly as possible after the incident is identified.
• Transparent information will be provided about the nature of the incident, the potential impact, and the remedial steps we are taking.
• Advice will be given on the steps needed to keep your account secure (such as changing your password).
• Effective measures to prevent such incidents in the future will be strengthened.

If you suspect that your pojoko account or information has been compromised, notify our support team immediately and change your password.

pojoko may update or revise this Privacy Policy from time to time. This Policy may change due to improvements in service quality, adoption of new technology, or legal changes.

If any significant changes are made, we will notify you in the following ways:

• By updating the "Last Updated" date at the top of the Policy
• By sending a notification to your registered email
• By displaying a notice when you log in to the platform

If you continue using pojoko after a revised Policy is published, it will be assumed that you have agreed to the updated Policy. We therefore recommend visiting this page regularly.